Simple Statements - How It All Works

How It All Works

Here is how the procedure works:

Press Statements

1. Customer either purchases service straight away or contacts Simple Statements for more information.

2. Simple Statements liaises with customer, either by telephone or e-mail, to ascertain customer's precise requirements and to acquire the necessary information with which to proceed.

3. If customer has not already paid and wishes to proceed, payment is now made.

4. Simple Statements prepares draft and reverts to customer within a maximum of 72 hours, although in practice the response will almost always be considerably quicker.

5. Customer either approves draft or asks for amendments. Minor amendments can be agreed immediately, more major changes will need further time.

6. When agreed press statement will be sent to 5 or 10 recipients, depending on terms of contract.

7. Where a chase up service has been purchased, recipients will be contacted later the same day or the following day.

8. Courtesy call made to customer once the process has been completed.

Articles

1. Customer either purchases service straight away or contacts Simple Statements for more information.

2. Simple Statements liaises with customer, either by telephone or e-mail, to ascertain customer's precise requirements and to acquire the necessary information with which to proceed.

3. If customer has not already paid and wishes to proceed, payment is now made.

4. Simple Statements prepares draft(s) and reverts to customer within a maximum of five working days.

5. Customer either approves draft(s) or asks for amendments. Minor amendments can be agreed immediately, more major changes will need further time.

6. When agreed article(s) will be submitted to online directories. Many directories operate a "queue" system and do not publish immediately. Customer will be informed accordingly and kept up to date.

7. Courtesy call made to customer once the process has been completed.